Bundoora Veterinary Hospital & Clinic

Have been taking our pets there for 20 years, was always a wonderful caring environment. Recent change in owners have now changed the whole atmosphere of this veterinary clinic, not to mention the standard of care. Absolutely disgusted in the conditions of which the animals are kept in. Picked our dog up from a small cage, soaked in his own urine where the towels were not changed. Clearly not taken care of. Staff were rude and unhelpful, as well as showed no sense of “duty of care” as our pet was evidently distressed and traumatised from the poor treatments whilst in their care. Could not reccomend this clinic at all to anyone. I now have a pet who is 3 days out of surgery, stressed and in poor conditions. Called to ask for assistance, with no answer from the staff as well as a negative attitude.